Terms and Conditions

1. Introduction

Welcome to Royale ("we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our Services.

2. Definitions

• "Royale" refers to the company, its website, and all associated services.
• "User" refers to any individual accessing or using our Services.
• "Account" refers to the user account created to access certain Services.
• "Products" refers to any goods or services offered for sale through our Services.
• "Order" refers to a purchase made through our Services.
• "Content" refers to all information, text, images, and materials available on our Services.

3. Account Registration

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account by keeping your password confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent activities.

4. Products and Orders

4.1 Product Information

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that:

• Product descriptions are complete, current, or error-free
• Colors displayed on your screen exactly match the actual product
• All products are available or in stock at all times

4.2 Pricing

• All prices are listed in GBP (£) and include VAT where applicable
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Additional fees (e.g., shipping, taxes) may apply and will be displayed at checkout

4.3 Order Acceptance

• Order confirmation does not guarantee order acceptance
• We reserve the right to cancel or refuse any order for any reason
• In case of cancellation, we will provide a full refund
• We may limit quantities ordered per person or per order

5. Payment

We accept various payment methods, including:

• Credit and debit cards (Visa, Mastercard, American Express)
• Stripe (secure online payments)
• Other methods as displayed at checkout

By providing payment information, you represent and warrant that:

• You have the legal right to use the payment method
• All payment information you provide is accurate
• You authorize us to charge the total order amount

All payments are processed securely through our payment partners. We do not store your full payment details.

6. Shipping and Delivery

• Shipping Methods: We offer standard and express shipping options
• Delivery Times: Estimated delivery times are provided but are not guaranteed
• International Shipping: We ship to select countries; additional fees and customs duties may apply
• Tracking: Tracking information will be provided for all shipped orders
• Risk of Loss: Title and risk of loss pass to you upon delivery

We are not responsible for delays caused by carriers, customs, or other factors beyond our control.

7. Returns and Refunds

7.1 Return Policy

• We accept returns within 30 days of delivery
• Items must be unworn, unwashed, and in original condition with tags attached
• Return shipping costs are the responsibility of the customer (unless the item is faulty)
• Exchanges are processed as a return and new order

7.2 Refund Process

• Refunds are processed within 5-10 business days of receiving the returned item
• Refunds are issued to the original payment method
• Shipping costs are non-refundable unless the return is due to our error
• Sale items are final sale unless faulty

8. Intellectual Property

All content on our Services, including but not limited to:

• Text, graphics, logos, and images
• Product designs and packaging
• Software, code, and applications
• Brand names and trademarks

is the exclusive property of Royale and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without our express written permission.

9. User Conduct

You agree not to:

• Use our Services for any unlawful purpose
• Impersonate any person or entity
• Upload or transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm others
• Interfere with the proper functioning of our Services

We reserve the right to terminate accounts and block users who violate these terms.

10. Limitation of Liability

To the maximum extent permitted by law, Royale shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from the use or inability to use our Services
• Third-party content or services accessed through our Services

Our total liability shall not exceed the amount you paid for the applicable product or service.

11. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The Services will be uninterrupted or error-free
• Defects will be corrected
• The Services are free of viruses or harmful components
• The Services meet your requirements

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a resident of another country, you may have additional rights under your local laws.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on this page. We will notify you of significant changes via:

• Email notification (if you have an account)
• A notice on our website
• Updated "Last Updated" date

Your continued use of our Services constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Royale regarding your use of our Services and supersede all prior agreements and understandings.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us: